PRECISION - Integrated Solutions.
Package Exception Management
Package Tracking and Proof-of-Delivery Management from One Location.
PRECISION Package Exception Management (PEM) is your single location for multi-carrier package tracking. An automated solution that targets the “post-dock” management of shipments, it provides real-time carrier status information about packages from the time of carrier pick-up through to delivery. The solution is designed for exception management of problem shipments with alerts and color-coded severity warnings. All delivery data is stored in the system and along with the ability to capture proof-of-delivery helps customers maintain compliance with revenue recognition rules (e.g. Sarbanes Oxley).
Be Efficient by Exception.
Stay on top of deliveries to and from your customers. From a single system, you will receive alerts to only the problem or potential problem packages so that issues can be addressed immediately.
- • A package is stopped in customs? Eliminate hours or days of lost time, and work with your carrier as soon
as the status is posted to provide corrected or missing paperwork.
- • A package is delayed? Determine the best course-of-action to rectify the problem for your customer and
minimize penalties to you.
- • A package is damaged? Use PEM to raise a Tracer with your carrier to help streamline the claims process.
- • Need proof-of-delivery (POD)? Know with certainty when packages are delivered and attach electronic
images of the POD for your records and invoicing purposes.
Delivering Results That Matter.
Our goal is to help make your workforce as efficient as possible, while still providing the exceptional customer
service you're known for. Use PRECISION Package Exception Management to help reduce shipping-related costs,
gain visibility to return shipments, maintain compliance with revenue recognition rules, improve customer service
and drill into critical shipment data for carrier and shipping lane analyses. Early problem detection matched with
meaningful shipment information provides the tools you need to continuously improve your logistics processes.